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Category: Business

Enhancing retail sales in spas: the multisensory revolution with Yon-Ka Paris

July 26, 2023 Spa Executive Archives, Business

Yon-Ka Paris products are designed to create an unforgettable multisensory experience while delivering maximum efficacy for skin care needs. In today’s hypercompetitive world of spa …

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Can raising prices instead of discounting increase sales?

July 26, 2023 Elizabeth Bromstein Archives, Business

According to a Robert Cialdini’s book, Influence: the psychology of persuasion, raising prices might be a better sales tactic than slashing them.  In the world of …

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Scent marketing

The power of scent marketing to increase sales at your spa

July 5, 2023 Spa Executive Archives, Business

Scent marketing can be applied in various settings, including retail stores, hotels, casinos, spas, car showrooms, and even in product packaging. That new car smell, …

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Irisha Steele

Irisha Steele shares insights on marketing & mentoring

May 17, 2023 Spa Executive Archives, Business, Features

Spa and wellness consultant, Irisha Steele, talks mentoring, guest experience, marketing, and more.  Irisha Steele is a seasoned spa and wellness professional. After several years …

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How to handle bad reviews of your hotel or spa

April 21, 2023 Elizabeth Bromstein Archives, Business

Don’t get mad. Be nice. Here’s how to handle bad reviews of your hotel, resort or spa. Online reviews matter. They can make or break …

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Sauna aufguss: the rise of the ritual

March 20, 2023 Spa Executive Archives, Business

Event saunas and aufguss performances are designed to make saunas more social and less boring. You’ve probably been hearing a bit, or a lot, about …

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Dear Sal, how I can keep revenue coming in during slower times?

March 14, 2023 Sal Capizzi Archives, Business

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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personalized nutrition

Wellness trend: personalized nutrition

December 14, 2022 Spa Executive Archives, Business

Personalized nutrition focuses on the individual  with customized diets based on individual factors like microbiome and metabolism. According to Harvard School of Public Health, personalized …

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Secrets of 5-Star spa directors

November 13, 2022 Elizabeth Bromstein Archives, Business

Directors of 5-Star spas share what sets them apart from the rest. Learn the secrets of 5-Star spa directors. As we gear up to head …

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cold plunge

Wellness trend: the cold plunge

November 10, 2022 Spa Executive Archives, Business

Every day, people are sharing social media posts about jumping into cold water, and Google Trends shows that the term “cold plunge” has surged in …

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Posts pagination

«Previous Posts 1 2 3 4 5 6 … 17 Next Posts»

Recent posts

  • The psychology of managing difficult customers in your spa  
  • Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 
  • USA & Canada to host first Sauna Aufguss WM championship events
  • Book4Time wins third ISPA Innovate Award
  • Featured property: Banyan Tree Veya Valle de Guadalupe
  • Number of $1000 a night hotels has tripled around the world
  • The rise of analog travel & the age of disconnection 
  • emotional labor The hidden costs of emotional labor for hotel employees 
  • Featured property: Bvlgari Hotel Tokyo
  • creative yield management 6 creative yield management strategies for spas, hotels & resorts 
  • sound healing The sound science of sound healing
  • luna maye Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
  • Recurring Revenue 39 recurring revenue ideas for your spa or wellness business
  • Revpar Vs Revpag Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts 
  • spa retail sales 5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
  • Customer satisfaction surveys: questions to ask about your hotel & spa
  • 41 add-on and upsell ideas to increase revenue for your spa
  • Membership programs: create loyal members by solving pain points

More articles…

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