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Category: Management

attract talent

How spa & hospitality can attract and retain talent in 2024

December 8, 2023 Spa Executive Archives, Management

The crisis continues: so, here’s how to attract and retain talent at your spa & hospitality business in the coming year. It’s old news at …

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dear sal

Dear Sal, what can I do with 2 employees who hate each other?

November 10, 2023 Spa Executive Archives, Management

In Dear Sal, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight …

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Dear Sal, what can I say to an employee with no filter?

October 6, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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are your employees lonely

Are your employees lonely? Here’s what that could cost you

August 28, 2023 Spa Executive Archives, Management

Are your employees lonely? Loneliness has a detrimental impact on the people who experience it and can have unfortunate consequences for the companies that employ …

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Dear Sal, how can I hire the best spa employees?

July 21, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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Dear Sal, how can I keep my spa team productive during downtime?

May 12, 2023 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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mistakes managers make

Mistakes managers make in spa and wellness (updated for 2023)

November 11, 2022 Spa Executive Archives, Management

Are you making mistakes that are costing your spa revenue, staff, and business opportunities? Check out these common mistakes managers make in spa and wellness. …

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7 signs you shouldn’t hire someone at your spa

October 18, 2022 Spa Executive Archives, Management

When interviewing a new potential hire for your spa, there are some red flags you should not ignore. Here are some signs you shouldn’t hire …

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Dear Sal, help! My hours have been cut while a newer employee has more hours than me

October 14, 2022 Sal Capizzi Archives, Management

Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his expert insight into your reader …

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Dear Sal: my new massage therapist isn’t working out like I planned. What now?

September 19, 2022 Sal Capizzi Archives, Management

In a new regular feature, Sal Capizzi, Marketing Director at Book4Time and a former Director of Spa and Wellness at NEXUS Luxury Collection, shares his …

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Posts pagination

«Previous Posts 1 2 3 4 … 7 Next Posts»

Recent posts

  • The psychology of managing difficult customers in your spa  
  • Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 
  • USA & Canada to host first Sauna Aufguss WM championship events
  • Book4Time wins third ISPA Innovate Award
  • Featured property: Banyan Tree Veya Valle de Guadalupe
  • Number of $1000 a night hotels has tripled around the world
  • The rise of analog travel & the age of disconnection 
  • emotional labor The hidden costs of emotional labor for hotel employees 
  • Featured property: Bvlgari Hotel Tokyo
  • creative yield management 6 creative yield management strategies for spas, hotels & resorts 
  • sound healing The sound science of sound healing
  • luna maye Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
  • Recurring Revenue 39 recurring revenue ideas for your spa or wellness business
  • Revpar Vs Revpag Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts 
  • spa retail sales 5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
  • Customer satisfaction surveys: questions to ask about your hotel & spa
  • 41 add-on and upsell ideas to increase revenue for your spa
  • Membership programs: create loyal members by solving pain points

More articles…

Spa Executive

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