With INTELITY and Book4Time, guests are treated to a first-class experience, showcasing how technology can help hotels and resorts not only meet but exceed the …
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Author: Spa Executive
12 ideas for creating memorable Mother’s & Father’s Day experiences at hotels
Boost ancillary revenue and ensure repeat business with memorable Mother’s and Father’s Day experiences. Here’s a look at how to create compelling holiday promotions. Hotels …
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Why your employee experience matters as much as your guest experience
As much as we like to focus on customer experience and guest experience, employee experience is an equally important element of success in hospitality. Employee …
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189 hotels in France are the first to be awarded MICHELIN Hotel Keys
The new distinction awards MICHELIN Hotel Keys to hotels with rankings, like the MICHELIN restaurant star system. On April 8, 2024, the MICHELIN Guide revealed …
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What makes the best guest experience according to 12 top industry experts
We went back through some of our interviews with the top hospitality and spa industry experts over the past two years to see what they …
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Book4Time launches Day & Resort Pass feature to meet rising demand
Book4Time announces the launch of Day & Resort Passes on its award-winning platform With an increasing number of luxury hotels & resorts offering Day & …
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Featured property: Glen Ivy Hot Springs
Glen Ivy Hot Springs is a space where guests are invited to connect with themselves and the world around them. Glen Ivy Hot Springs is …
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Featured property: The Spa at Séc-he
The Spa at Séc-he is a one-of-a-kind wellness destination atop the sacred Agua Caliente Hot Mineral Spring, adjacent to Agua Caliente Casino. The Spa at …
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Attract local customers to your hotel & spa, so you’re always busy
Attract local customers to keep your hotel spa busy during downtimes and off seasons. Here’s how. Running a hotel, resort, and/or spa? Ignore the local …
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GOCO’s Nicholas Clayton on the future of the hot springs market
Nicholas Clayton, GOCO hospitality’s president, talks about wellness and the future of hot springs. “Traveling for a distinct purpose, wellness tourists are proven to spend …
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