Spa Executive asked Daniel Spencer, Agua Caliente Casinos’ Director of Spa, about what makes his spas special and the unique challenges of running a spa …
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Author: Spa Executive
Featured property: Rosewood London
Rosewood London’s Sense, a Rosewood Spa and fitness suite is a stylish and tranquil urban retreat, available to hotel and non-hotel guests. Rosewood London is …
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Partner spotlight: setting a new standard with Crave Interactive + Book4Time
The partnership between Crave Interactive and Book4Time represents a significant advancement in the hospitality industry. We all know that the travel world is changing and …
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High tech + high touch: you need both to succeed in the business of wellness
The interplay between high tech and high touch is elemental to delivering a superior guest experience. By balancing and integrating both approaches, luxury hotels can …
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Some consumers are rejecting technology and embracing analog experiences
Some consumers are rejecting technology. They will never be the majority but can drive development of wellness and activity programs in hotels and resorts. Some …
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6 things technology can do that humans can’t (or shouldn’t have to) in your hotel and spa
You need high tech to drive successful high touch experiences. Six things technology can do that humans can’t. The thoughtful integration of high tech and …
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9 things your human employees can do that technology can’t
The human element fosters trust and wellbeing in ways that machines simply can’t replicate – not yet, anyway. We all know that technology is rapidly …
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Featured property: The Ritz-Carlton Half Moon Bay
Ritz-Carlton, Half Moon Bay’s redesign extends to the treatment menu, introducing a curated suite of innovative new services. Forbes Five-Star hotel Ritz-Carlton, Half Moon Bay, …
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Featured property: Bolt Farm Treehouse
Bolt Farm Treehouse recently announced the new Treehouse Spa, a serene sanctuary for relaxation and reconnection within the peaceful resort setting. Bolt Farm Treehouse is …
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How people really feel about the AI customer experience
As the luxury hospitality industry integrates more artificial intelligence (AI) into its operations the need to balance technological innovation with the human touch is becoming …
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