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Spa Executive

The magazine for leaders in the business of wellness

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Tag: software

Switching spa management software doesn’t have to be scary

August 22, 2020 Spa Executive Archives, Technology

If you think switching spa management software systems has to be a scary and stressful experience, here’s some good news for you. Changing the software …

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Three ways spa management software helps you build close relationships while keeping your distance

July 2, 2020 Spa Executive Archives, Business

How your spa management software will help you and your business in the new world of spa and wellness. The spa and wellness industry is …

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10 questions to ask in a customer satisfaction survey

October 18, 2019 Elizabeth Bromstein Archives, Business

The customer satisfaction survey is a key element of spa business success. Some people balk at the idea of soliciting feedback – I once heard …

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Recent posts

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  • Banyan Group & Paul Hawco on wellness philosophy & evolving preferences in luxury travel 
  • USA & Canada to host first Sauna Aufguss WM championship events
  • Book4Time wins third ISPA Innovate Award
  • Featured property: Banyan Tree Veya Valle de Guadalupe
  • Number of $1000 a night hotels has tripled around the world
  • The rise of analog travel & the age of disconnection 
  • emotional labor The hidden costs of emotional labor for hotel employees 
  • Featured property: Bvlgari Hotel Tokyo
  • creative yield management 6 creative yield management strategies for spas, hotels & resorts 
  • sound healing The sound science of sound healing
  • luna maye Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
  • Recurring Revenue 39 recurring revenue ideas for your spa or wellness business
  • Revpar Vs Revpag Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts 
  • spa retail sales 5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
  • Customer satisfaction surveys: questions to ask about your hotel & spa
  • 41 add-on and upsell ideas to increase revenue for your spa
  • Membership programs: create loyal members by solving pain points

More articles…

Spa Executive

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