Customer satisfaction surveys help businesses measure guest experiences, identify areas for improvement, and refine services to enhance customer retention and loyalty. Understanding guest satisfaction is …
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Tag: marketing
Trilogy’s Ingrid Middaugh talks data, revenue, and marketing your spa
We spoke with Ingrid Middaugh, Vice President of Operations for Trilogy Spa Holdings, about data, revenue, and marketing your spa so it gets the attention …
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Scent expert, Caroline Fabrigas, on creating signature scents for spas & hotels
Caroline Fabrigas of Scent Marketing Inc. talks about creating the perfect signature scent for your brand. We’re talking about scent marketing for your spa and …
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21 hotel marketing tips and strategies for your spa & ancillary revenue departments
Guests can’t take advantage of your classes, excursions, and cabana packages if they don’t know these things are available. These hotel marketing tips will help. …
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26 marketing strategies and tips for your spa
Marketing is key to business success no matter what your industry. Let’s take a look at 26 marketing strategies, tips, and tricks for your spa. …
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Turn your customers into influencers. Here’s how
Influencer marketing can be very expensive, or a cost effective way to give your brand a boost. Here’s why and how to turn your customers …
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