The sound science of sound healing
Emerging evidence suggests that sound healing could provide a low-cost, non-invasive alternative to conventional treatments, particularly for stress, chronic pain, and neurological conditions. Sound has …
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Author: Spa Executive
Luna Maye on her new Director of Wellness role at W Philadelphia & the healing power of sound
We asked Luna Maye, Director of Wellness and Spa at W Philadelphia, about her new role, the AWAY Spa, and the healing power of sound. …
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39 recurring revenue ideas for your spa or wellness business
Leveraging recurring revenue creates a more resilient business model, reducing reliance on seasonal peaks and optimizing revenue per guest throughout the year. Recurring revenue is …
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Revenue strategies beyond RevPAR: unlocking the hidden profit in hotels and resorts
RevPAR isn’t enough. Research has found that, on average, 68% of hotel revenue comes from rooms, while 32% comes from food & beverage, spas, activities, …
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5 tips for increasing your spa’s retail sales revenue from Trilogy’s Carrie Ummel
Spa retail sales often fall short. Improve them with these tips from retail expert Carrie Ummel of Trilogy Spa Holdings. Retail sales in spas often …
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Customer satisfaction surveys: questions to ask about your hotel & spa
Customer satisfaction surveys help businesses measure guest experiences, identify areas for improvement, and refine services to enhance customer retention and loyalty. Understanding guest satisfaction is …
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41 add-on and upsell ideas to increase revenue for your spa
Affordable, high-impact add-ons and upsells show that delivering exceptional guest experiences doesn’t have to come with a hefty price tag for you or the customer. …
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Membership programs: create loyal members by solving pain points
Building member loyalty is paramount, whether for a golf club, private club, hotel, spa, or other types of membership programs. It can also be a …
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More than 90% of luxury travelers want wellness
Today’s luxury travelers prioritize mental health support, nature immersions, and cutting-edge technology, signaling an era where wellness is no longer optional In 2025, luxury travelers …
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Featured property: Patina Osaka
Patina Osaka is elevated lifestyle hotel by Capella Hotel Group set to open in 2025. A new benchmark for luxury, blending modern sophistication with a …
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